Contact & Support

At BioHealing USA, your satisfaction is our priority. Whether you have a question about a product, need help with an order, or want to provide feedback, our team is here to assist you.

Customer Support

Email: biohealingusa@gmail.com
Business Hours: Monday – Saturday, 9:00 AM – 5:00 PM (local time)
Response Time: We aim to respond within 24–48 hours.

Order & Shipping Questions

If you have questions about your order, shipping, or tracking:

• Check your order confirmation and tracking email first.
• If you need further assistance, contact us at biohealingusa@gmail.com.

We will provide guidance and updates promptly to ensure your order arrives safely.

Returns & Refunds

For questions regarding returns, exchanges, or refunds, please review our 14-Day Return & Refund Policy and then reach out to us at biohealingusa@gmail.com.

Include your order number and details to help us process your request quickly.

Technical Support

If you encounter issues with our website, product listings, or payment process, please contact us via email with:

• Your device and browser information
• Screenshots of the issue (if possible)
• Order details (if applicable)

We will respond with solutions as quickly as possible.

Feedback & Suggestions

We welcome your feedback! Your suggestions help us improve our products and service.
Email your comments to biohealingusa@gmail.com and let us know how we can serve you better.